Support
Schoolbag shows every child's homework, upcoming tests and grades on one screen, for families whose school uses the FACTS Family Portal.
Getting started
- Open Schoolbag and tap Sync now.
- Sign in with the same parent account you use for the FACTS Family Portal. If you're asked for your school's district code, it's the one your school gave you for FACTS.
- Schoolbag reads your family's homework, grades and calendar. The first time takes a minute or two; later refreshes are quicker.
Questions
Does my school work with Schoolbag?
If you sign in to the FACTS Family Portal (sometimes still called RenWeb) to see homework and grades, it should. What you see depends on what your school and teachers post there.
Do I have to sign in every time?
No. With Remember me on, Schoolbag keeps your sign-in in the iPhone Keychain and signs in again by itself when the school's session runs out. To turn it off, tap ••• → Sign-in & data… → Turn off & forget sign-in.
My account uses a verification code or a passkey
If FACTS asks for a code, enter it on the sign-in screen as usual. Passkeys may not work inside the app; sign in with your password instead.
Something looks out of date
Tap Sync now. Schoolbag also refreshes when you open it if the last update is more than a few hours old. Past terms are re-read once a week, or right away with ••• → Re-read all terms.
The sync stopped with an error
Usually the school's session ran out or your password changed. Tap Sync now and sign in again. If it keeps happening, email us.
How do I remove my data?
Tap ••• → Sign-in & data… → Sign out & erase data, or delete the app. Everything Schoolbag keeps is on your iPhone, so that removes all of it. See the privacy policy.
Does it cost anything?
No. Schoolbag is free, with no ads and no in-app purchases.